Wszystkich opinii 3
Jeszcze żadnych skarg
3.2
Niepotwierdzona firma
airfrance.com
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  • Opinię o firmie Air France
    3.5
    Informacje zwrotne zatwierdzone do publikacji Oceń recenzję 0
    0
    Usługa
    100%
    Personel
    20%
    Jakość
    100%
    Koszt
    60%

    I strongly do not recommend Air France services

    I took four flights with Air France Airlines.

    In the case of two flights out of four (return flights) my reservation was changed without any reason and my new flight started 12 hours later than the original time.

    I received sms about the flight change in the middle of the night just after my reservation was rebooked and I could not do anything about it. Information of possible new flights and vouchers was sent only via email half an hour before the sms and also at night so I was practically unable to choose a different hour.

    Flight rescheduling resulted in impossibility of self check-in and baggage drop off which were mandatory (most Air France counters were self-service ones). Long waiting time (approx. one hour) for airport service to start check-in activity.

    I had two long haul flights and two very small meals were served during the 13 hour flight.

    First meal was served one hour after take off and another was served one hour before landing which means 11 hours of hunger.

    Temperature inside the cabin during the flight was 15C.

    I strongly do not recommend Air France services.

    Plusy
    • none
    Minusy
    • given in opinion

Więcej szczerych opinii od prawdziwych ludzi na temat firmy Air France

  • Użytkownik anonimowy 10 miesięcy temu
    5
    Oceń recenzję 0
    0
    0

    Polecam

    Polecam innym użytkownikom
  • Marta Marta 10 miesięcy temu
    1
    Oceń recenzję 0
    0
    0

    NIE POLECAM

    BARDZO NIE POLECAM ! dokonalam rezerwacji , oplacilam bilet w terminie, zarezerwowalam urlop w pracy a AIR FRANCE nagle napisalo mi bez powodu ze moja rezerwacja jest anulowana i nie mam zadnego lotu ! Pieniędzy tez nie zwrocili na konto ! To istne oszustwo ! Pracownik contact center zapewnial mnie ze... Czytaj dalej
Company review statistics for Air France
3.2
3 opinie
67%33%
Usługa
73%
Personel
47%
Jakość
73%
Koszt
60%
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